Return and Exchange Policy
Columbia Return and Exchange Policy
At Columbia.in.ua, we understand that sometimes products may not meet your expectations. That's why we offer a simple and convenient return and exchange policy so you can shop with confidence.
Return Policy:
- Return period : You can return the product within a certain period from the date of receipt. Make sure the product is in its original condition and unused.
- Packaging : The item must be returned in its original packaging, with all tags and accessories.
Exchange conditions:
- Exchange for another size or color : If you need to exchange an item for another size or color, you can do so within the specified period.
- Product availability : Exchange is possible only if the desired product is in stock.
Return and exchange process:
- Contacting Support : Please contact our support team to notify us of your intention to return or exchange an item.
- Return Instructions : We will provide you with instructions for returning your item, including the shipping address.
- Return Processing : Once we receive your returned item, we will check its condition and issue a refund or exchange according to your request.
We are committed to your complete satisfaction and are here to assist you every step of the way during the return or exchange process. If you have any questions or need additional information, please contact our customer service.
When you shop at Columbia.in.ua , you can be sure that your interests and satisfaction are at the center of our attention.